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20L Knapsack Sprayer Farmguard
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Privacy Policy – Steps Farmcare Tanzania Effective Date: March 2025
Our website address is: https://stepsfarmcare.tz/
1. Information We Collect
We collect different types of information to improve our services and offer a better customer experience. A. Personal Information When you interact with us, we may collect the following personal details: Full Name Email Address Phone Number (WhatsApp or Mobile Contact) Physical Address (for deliveries and invoicing) Payment Information (only for transactions, we do not store credit card details) B. Non-Personal Information We also collect non-identifiable data for analytics and service improvement, including: Device Information (browser type, IP address, operating system) Browsing Behavior (pages visited, time spent on our website, products viewed) Cookies and Tracking Technologies (to personalize user experience)
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How We Use Your Information
Steps Farmcare Tanzania uses collected data for the following purposes: ✔ Processing Orders & Deliveries – To confirm purchases, arrange deliveries, and provide invoices. ✔ Customer Support – Responding to inquiries, troubleshooting issues, and offering after-sales support. ✔ Marketing & Promotions – Sending you special offers, discount codes, newsletters, and relevant updates (with your consent). ✔ Improving User Experience – Analyzing website usage to enhance navigation, accessibility, and overall service. ✔ Security & Fraud Prevention – Ensuring transactions are safe and preventing unauthorized access.
How We Share Your Information
We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your data with: Delivery Partners – To facilitate product shipping and order fulfillment. Payment Processors – To handle secure transactions. We work with reputable financial institutions to process payments safely. Government or Legal Authorities – If required by law, court order, or legal process. Marketing Service Providers – To help us run email campaigns or targeted advertisements (only with your consent). All third-party service providers are required to comply with strict confidentiality and security measures when handling your data.
Data Protection & Security
Steps Farmcare Tanzania implements strong security measures to protect your information: 🔹 Encryption & Secure Servers – All sensitive data is stored in secure, encrypted systems. 🔹 Limited Access – Only authorized personnel have access to your personal data. 🔹 Two-Factor Authentication (2FA) – For secure transactions and customer accounts. 🔹 Regular Security Audits – We routinely monitor and update our systems against threats. While we take extensive security measures, please note that no online transaction is 100% secure, and users should also take precautions when sharing personal details.
Your Rights & Choices
As a user, you have full control over your data. Your rights include: ✅ Accessing Your Information – Request a copy of the data we have on you. ✅ Updating or Correcting Data – Modify any incorrect or outdated details. ✅ Deleting Your Data – Request to remove your personal information from our systems. ✅ Opting Out of Marketing – Unsubscribe from emails or promotional messages at any time. For any data requests, email us at support@stepsfarmcare.tz or use the "Contact Us" section on our website.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. 🔸 Essential Cookies – Necessary for website functionality (e.g., login, checkout process). 🔸 Analytical Cookies – Help us analyze site traffic and improve performance. 🔸 Marketing Cookies – Allow us to send relevant promotions and ads. You can manage or disable cookies in your browser settings, but this may affect some website functionalities.
Where we send your data
7. Third-Party Links Our website may contain links to external websites (e.g., payment processors, social media). Steps Farmcare Tanzania is not responsible for the privacy policies of third-party sites. We encourage users to read external site policies before sharing any personal information. 8. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If there are major changes affecting your data, we will notify you via email or website announcements. 9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: 📍 Steps Farmcare Tanzania 📞 WhatsApp / Call: +254 704 874427 📩 Email: support@stepsfarmcare.tz 🌍 Website: www.stepsfarmcare.tz We are committed to protecting your privacy and ensuring safe and secure online transactions. Thank you for trusting Steps Farmcare Tanzania! 🚜🌱